At Ecommenders LLC, your satisfaction is our priority. If you’re not completely happy with your online purchase, we offer an easy and transparent return and refund process for all eligible orders within the United States.

🔁 Return Window

We accept returns within 30 days of the delivery date. To be eligible:

  • The item must be unused, unworn, and in original packaging

  • All accessories, tags, and manuals must be included

📦 Items Not Eligible for Return

We do not accept returns on:

  • Clearance or final sale items

  • Gift cards or downloadable products

  • Items damaged due to misuse or neglect

  • Personalized/custom products unless damaged or defective

✅ Return Process

To start a return:

  1. Contact us at customer-services@ecommenders.com with your order number and reason for return

  2. We’ll provide a return authorization and return shipping address

  3. Ship the item back using a trackable shipping method

⚠️ Note: Return shipping costs are the buyer’s responsibility unless the item was incorrect, defective, or damaged.

💰 Refund Policy

  • Refunds are issued to the original payment method once we receive and inspect the returned item

  • Please allow 5–7 business days for your refund to reflect, depending on your bank

  • You’ll be notified via email once your return has been processed

🔄 Exchanges

Need a different size, color, or product?
We recommend returning the item for a refund and placing a new order for faster processing.

❓ Damaged or Wrong Items

If you received a damaged, defective, or incorrect item, contact us within 3 days of delivery. We’ll offer a replacement or full refund at no extra cost.

📬 Contact Us for Returns

Need help with your return? Our support team is ready to assist:

📧 Email: customer-services@ecommenders.com
📞 Phone: +1 (406) 606-5610
🌐 Website: https://ecommenders.com

🛒 Shop With Confidence

  • ✅ Easy 30-day return policy

  • ✅ Full refunds for eligible items

  • ✅ U.S.-based support

  • ✅ Customer-focused return process

Thank you for shopping at Ecommenders.com — your trusted U.S. eCommerce store for quality, value, and peace of mind.